Shop Policies & Returns

Payments

Payment is due in full at the time of purchase before any items ship.

Shipping

Your purchase will be sent to the address provided at checkout. Please make sure that this address is up to date and correct before submitting your order. Adjustments to shipping information may result in additional fees.

Estimated shipping window is 3-5 business days after your purchase. Please understand USPS has delays and once the package is shipped it is out of my control. You will receive a notification when your order has shipped, along with tracking information

Returns & Exchanges

Returns are subject to acceptance based on Studio Millers discretion. I can refuse returns at any time, and if an items is returned not in a condition I see fit I can refuse the return/exchange. If you’d like to exchange your item you have 48 hours to do so after your delivery date

Refunds

All sales are final, however if you are unhappy with your order please contact me within 48 hours so I can do my best to make things right. 

If your order arrives damaged: 

I take great care in packaging your items to ensure they arrive safely. However, once your order leaves our hands, it is in the care of the mailing service. The responsibility for the item’s safety during shipping lies with the mailing service. Filing a claim with them is the most efficient way to get your money back for damaged goods. This policy ensures we can keep our prices fair.

If your order arrives damaged you will need to: (1) Document the Damage: Take clear photos of the damaged item(s) and packaging. (2) File a Claim: Submit a claim directly with the mailing service. (3) Contact Us: While we can't offer refunds, we’re happy to send a replacement. Email us your order number and damage photos. Thank you for your understanding and support!

Extended Use & Copyright Ownership

Copyright Ownership

All artwork, illustrations, designs, and creative works (collectively referred to as "Artwork") created by Studio Miller Fine Art & Illustration are and shall remain the exclusive property of Studio Miller Fine Art & Illustration. Unless otherwise agreed upon in writing, Studio Miller Fine Art & Illustration retains all rights, including but not limited to, copyright and intellectual property rights, to the Artwork.

Limited License for Use

Upon full payment for the Artwork, Studio Miller Fine Art & Illustration grants the client a limited, non-exclusive, non-transferable license to use the Artwork for the specific purposes agreed upon in the project contract or as outlined in the project scope. This license allows the client to use the Artwork only within the parameters of the agreed-upon project and does not extend to any other use without prior written consent from Studio Miller Fine Art & Illustration.

Extended Use

If the client wishes to use the Artwork beyond the scope of the original agreement (including but not limited to additional print runs, marketing campaigns, or digital distribution), the client must obtain written permission from Studio Miller Fine Art & Illustration and may be subject to additional licensing fees. The terms for any extended use of the Artwork must be negotiated and agreed upon in writing before the Artwork is used in any new or additional manner.

Prohibited Uses

The client is expressly prohibited from altering, modifying, reselling, sublicensing, or distributing the Artwork in any form without the prior written consent of Studio Miller Fine Art & Illustration. Any unauthorized use of the Artwork will be considered a violation of copyright law and may result in legal action.

Credit and Attribution

Unless otherwise agreed upon, Studio Miller Fine Art & Illustration retains the right to be credited as the creator of the Artwork. The client agrees to include proper credit and attribution to Studio Miller Fine Art & Illustration in any public use or display of the Artwork, where feasible.

Portfolio and Promotional Use

Studio Miller Fine Art & Illustration reserves the right to use the Artwork in its portfolio, on its website, in promotional materials, and in marketing activities unless otherwise agreed in writing. This includes displaying the Artwork on social media, in print, or in digital formats to showcase Studio Miller Fine Art & Illustration's work to potential clients.

Termination of License

The license granted to the client for the use of the Artwork may be terminated by Studio Miller Fine Art & Illustration if the client breaches any terms of this agreement, including but not limited to failure to pay the agreed-upon fees or unauthorized use of the Artwork. Upon termination, the client must immediately cease all use of the Artwork and remove it from all platforms where it has been used or displayed.